Your appointments live under More → My Appointment. Whether it is a styling session, a measurement fitting, or a quote review, this guide covers viewing, rescheduling, and cancelling bookings.
Viewing Your Appointments
Go to More → My Appointment.
Calendar view shows your scheduled sessions as highlights on a monthly grid.
List view organises appointments into All, Upcoming, Done, and Cancelled tabs.
Rescheduling
Kouture Konect does not currently have a one-tap reschedule. To move a session, message the designer through the appointment thread to agree a new time, then cancel the original booking and book the new slot. Confirm the new booking before cancelling the old one so you do not lose the designer's slot.
Cancelling
Open the appointment in List view, select it, and choose Cancel. You and the designer both receive a cancellation notice. If the consultation had a fee, check with the designer about their refund policy before cancelling.
Frequently Asked Questions
What if the designer cancels on me? You will receive a cancellation notice. Message the designer to reschedule, or book another designer. Contact support at [email protected] if a fee was charged and not refunded.
Can I see appointments I already had? Yes. The Done tab in List view keeps your completed consultation history.
Does cancelling affect my account? No. Customers are not penalised for cancelling appointments.
Getting help
For appointment issues, contact support at [email protected].