A consultation is your first sit-down with a designer — a scheduled session to shape a custom piece, take measurements, and agree on style, materials, and pricing. This guide covers how to book one.
Booking From a Product Page
Open the design you are interested in.
Tap Book Appointment at the bottom right of the page.
The scheduling screen opens with the designer's timezone shown.
Review or update your own timezone so available slots align with your clock (for example, Africa/Lagos).
Write a short note about the purpose of the meeting.
Pick a date on the calendar. Blocked dates and times are greyed out, so only genuinely available slots can be selected.
Choose the meeting duration and a time window, then confirm.
Booking From a Designer's Profile
Every designer profile has a Book Consultation button below their header, which skips the product step and takes you straight to the same scheduling screen. This is the right route when you want general styling advice rather than a session about a specific item.
After You Book
Both you and the designer receive a confirmation. You will get a reminder 24 hours before the session. All your appointments are listed under More → My Appointment in calendar and list views.
Frequently Asked Questions
Is a consultation free? Pricing is set by the designer. The booking screen shows the cost before you confirm, and consultation fees are handled the same way as other payments on the platform.
What happens if the designer changes their availability? The calendar only offers their published availability. If a conflict arises, the designer will message you to reschedule through the app.
Do I need to have measurements ready before the consultation? No. Taking measurements is usually part of the session. If you already have them, bring them along or note them in the booking message.
Getting help
For booking issues, contact support at [email protected].