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Completing your shop profile and KYC verification

Written by Support

Your business profile is your storefront — the first impression every customer gets of your work. KYC verification then unlocks your payouts. This guide covers both.

Setting Up Your Business Profile

Go to Shop Manager → Settings → Business Profile and complete each section:

  • Business identity: your official business name, email, phone number, and a bio describing your design specialties.

  • Branding: upload a profile photo — your logo or a professional headshot.

  • Business address: tap Add Shipping Address to set the location where couriers and logistics partners collect your orders.

  • Social links: connect your Facebook, Instagram, X, and LinkedIn handles so customers can find your wider work.

Completing KYC Verification

Under the KYC Verification block on your Business Profile page, tap Complete Verification and submit your business documentation. Your store status moves out of "Not Started" once verification completes. KYC is required before you can withdraw earnings.

Why Completeness Matters

Customers weigh up whether to trust a store before ordering. Verified sellers with complete bios, photos, and a pickup address receive materially more orders than incomplete profiles. Consistency helps too: use the same business name on your profile, listings, and messages.

Frequently Asked Questions

  • How long does KYC take? Verification is usually completed within a few business days of document submission. If it takes longer, contact support with your account email.

  • What documents do I need? KYC documentation depends on your business type and country. The verification flow lists exactly what is required for your case.

  • Can customers see my KYC documents? No. Documents are reviewed by the Kouture Konect team only and are kept under the platform's data handling rules.

Getting help

For KYC or profile questions, contact support at [email protected].

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